Expectations for visitors

Knowing who is in Ames National Laboratory spaces is important to help protect personnel, research, and equipment and allow vetting of personnel. The expectation has always been that if you have a visitor coming to Ames Lab you complete the Visitor Request Form in ServiceNow. Please submit the request at least one week before the visitor's arrival. If the visitor is a non-U.S. citizen, they will also need to be vetted through the Ames Lab 473 process before arriving on-site.

Now that the Badging Office is open, the visitor policy has been updated. We ask that you bring all visitors to the Badging Office in 105 TASF instead of the Guard Room to check them in, verify their identification, and get them a visitor badge or sticker. Visitors will need to provide either a Real ID or other ID from this list at check-in. The Badging team will be ready because they received your request form in advance.

If you do have last-minute visitors (which is rare but it does happen), you can email or call the Badging team at badgingoffice@ameslab.gov or 515-294-6076, or just go with your visitor to the Badging Office and the Badging team will help you. Check out the visitor process article in ServiceNow for answers to frequently asked questions.

All visitors need to properly wear and display their visitor badges.

Here's the badge you'll get if you are a visitor, vendor, or subcontractor and…